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Servants in Indonesia – AKA household help

Editorial Team
Article Updated on June 10, 2026
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Servants in Indonesia - AKA household help
Servants in Indonesia - AKA household help

Editor’s Note:

This light-hearted article reflects the experiences and observations of expatriates living in Indonesia. For practical information on hiring, managing, compensating, and working with domestic staff in Indonesia, please see our related articles on domestic staff and household employment elsewhere on the Living in Indonesia website.https://www.expat.or.id/info/hiringhouseholdstaff.html


(AKA household help)

Can’t live with them – can’t live without them. Oh, we spoiled expats – one, four or even six people who wait on us hand and foot and all we can do is complain.

“Sorry I’m late, my sopir didn’t show up on time.”

or

“Sorry I couldn’t come to the meeting, my sopir didn’t show up.”

“Sorry honey, dinner is running late. Sri is reading daughter number three a book before she serves our dinner.”

“Sorry guys, I couldn’t finish my article on time, the nanny went home to the village for a wedding and I’ve had to take care of my kids for the last week.”

“Sorry kids, we’ve run out of clean clothes, the household staff have all gone home for Lebaran.”

“Sorry Mom and Dad, I haven’t sent this letter earlier because the new sopir hasn’t found our local post office yet.”

My, you’d think none of us knew how to do anything for ourselves anymore.

Common laments of expats returning home from a long stint in Indonesia are:

“And now I have to wash the dishes again.”

“I miss my live-in babysitter; my husband and I can’t go anywhere anymore without dragging the kids along.”

“I just can’t decide what to cook for dinner! I’m so used to Yati taking care of it for me.”

“I spend the whole weekend taking care of the yard and the car; boy, do I miss Bambang.”

So expats – enjoy the good life while you can and show your appreciation to the household help. It can all end with a one-way ticket back home!


Mini Glossary of Indonesian Terms

Lebaran – The holiday marking the end of the Muslim fasting month of Ramadan, when many Indonesians return to their hometowns to visit family.

ART (Asisten Rumah Tangga) / Pembantu – Household assistant or domestic helper.

Sopir – Driver.

Suster – Traditionally used by many expatriates to refer to a nanny or childcare provider, though the term can also mean nurse in Indonesian.


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