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Our Preferred Partner Clinic and Assistance Centres around Indonesia

International SOS, An AEA Company. Click here for more Information

Following are the locations of our preferred partner clinics and assistance centres located in Indonesia:

doctors that speak EnglishSOS MEDIKA KLINIK CIPETE
Jalan Puri Sakti No. 10 Cipete
Jakarta Selatan
Clinic Appointments Tel. +62-21 750-5980
Fax +62-21 750-6002
Email cipete.pro@sosmedika.id

Menara Prima, 2nd Floor
Jl. Dr Ide Anak Agung Gde Agung Blok 6.2
Kawasan Mega Kuningan, Jakarta 12950
Tel. +62-21 5794-8600
Fax +62-21 5794-8686
Email pro.kuningan@sosmedika.id

Jalan Bypass Ngurah Rai 505 X
Kuta 80221, Bali.
Tel. +62 361 720-100
Fax +62 361 710-515
Email bali.clinic@sosmedika.id

International SOS

PT Asih Eka Abadi (PT AEA) is in the business of saving lives, protecting your global workforce from health dan security threats. Wherever you are, we deliver customised health, security risk management and wellbeing solutions to fuel your growth and productivity.

In the event of extreme weather, an epidemic or a security incident, we provide an immediate response providing peace of mind. Our innovative technology and medical and security expertise focus on prevention, offering real-time, actionable insights and on-the-ground quality delivery. We help protect your people, your organisation's reputation, as well as support your compliance reporting needs. By partnering with us, organisations can fulfil their Duty of Care responsibilities, while empowering business resilience, continuity and sustainability.

PT AEA, in partnership with International SOS Group. is trusted by 12,000 organisations, including the majority of the Fortune Global 500 as well as mid-size enterprises, governments, educational institutions and NGOs. 12,000 multi-cultural medical, security and logistics experts stand with you to provide support & assistance from over 1,000 locations in 90 countries, 24/7, 365 days.

Assistance Centre and Services

Our assistance centres are staffed with medical, security, and logistics experts to coordinate assistance and evacuations for our clients. Each year in Indonesia we handle over 19,000 cases and only less than one percent of all cases managed required an evacuation or repatriation.

Medical services in indonesiaDuring the civil unrest in Indonesia in May 1998, we supported the safe evacuation of 4,000 individuals. Our team has extensive crisis management experience, having managed evacuations for the two Bali bombings (2002 and 2005), the Marriott hotel bombing (2003), the Australian Embassy bombing (2004), the Aceh tsunami (2004), the Yogyakarta earthquake (2006), the plane crash in Yogyakarta (2007) and the Jakarta hotel bombings (2009). During the January 2016 attack and bombing at Thamrin, Jakarta, we safeguarded more than 2,100 members with potential exposure through Tracker and assistance management.

More than 300,000 Indonesian and blue chip clients entrust us to manage their hospital healthcare benefits. We take care of individual and corporate health administration services and reporting for treatment at third-party hospitals and medical facilities.

Tel: +62 21 766 4633
Fax: +62 361 710 515

Tel: +62 21 750 6001
Fax: +62 21 750 6002

Our Assistance Centres are ISO 9001:2015 certified. This certification is an international standard that recognizes commitment to high quality service delivery and customer satisfaction.

Coronavirus News

Keep up to date with news and information from International SOS. Access our latest information and advice on the COVID Testing and Vaccinations

Covid web link

Training Centre

We offer specialised training in first aid and other medical training courses in English and Bahasa Indonesia. Our training centre in Jakarta is a modern classroom facility equipped with a clinic simulation, computer rooms and library. Our courses comply with international standards, including the American Heart Association and the International Trauma Life Support.

We offer hundreds of courses per year, including:

medical clinic in Jakarta

First Aid Kits in Indonesia


First Aid Kits

We developed various types of Emergency Medical Kits / First Aid Kits to support the emergency handling skills – with thousands distributed annually.

For more information on courses and first aid kits, please contact our Sales & Marketing Department at 021-750 5973 or email to marcomm.indonesia@internationalsos.com or jktmkt@internationalsos.com



SOS doctorsFor more than 35 years, SOS MEDIKA provides round-the-clock services of family physicians, specialist and emergency support, as well as in-house pharmacy, imaging and laboratory.

Checking blood pressureSOS MEDIKA is a one-stop medical checkup center offering a comprehensive range of screening services to meet individual and corporate needs. Our professional team of trained general practitioners, specialist doctors, dentists, nurses, pharmacists, radiologists, laboratory experts  and clinic staff provide primary and emergency medical care through commitment to customer care and implementation of international standards in healthcare services and infection/disease control.

Our team of medical professionals provides multi-lingual services (in English, Bahasa Indonesia, Japanese, Mandarin, French, German, Dutch, Spanish, and Tagalog) to our patients.

SOS MEDIKA manages two primary care clinics in Jakarta (Cipete and Kuningan) and one in Bali, with high standard facilities and stand-by emergency units with dedicated ambulance to provide 24/7 medical care to corporate and individual clients. All our clinics are ISO 9001:2015, ISO 45001:2018, ISO 27001:2013, and ISO 27701:2019 accredited.


JL Puri Sakti No. 10 Cipete
Jakarta Selatan
Tel: +62 21 750 5980
Fax: +62 21 750 6002
Email: cipete.info@sosmedika.id

Office Hours:
Consultation: Monday-Sunday 7am to 7pm
Sunday or Public Holidays: 7am to 5pm

SOS MEDIKA cipete was established on 1984. It is the first clinic in Indonesia to offer direct access to a full clinical team, round the clock.

Some of our clinic facilities are:

Kuningan reception


Menara Prima, 2nd Floor
Jl. Dr. Ide Anak Agung Gde Agung Blok 6.2,
Kawasan Lingkar Mega Kuningan 12950
Tel. +62 21 5794 8600
Fax +62 21 5794 8686
Email pro.kuningan@sosmedika.id

Office Hours:
Monday-Friday 8am to 4pm
Saturday 8am to 2pm

Located in one of the busiest business districts in Jakarta, SOS MEDIKA kuningan has been providing quality medical care since 1985.

Some of our clinic facilities are:


Kuningan - doctor with patient

Jalan Bypass Ngurah Rai 505 X
Kuta 80221, Bali.
Tel: +62 361 720 100
Fax: +62 361 721 919
Email bali.clinic@sosmedika.id

Office Hours:
Monday-Sunday 7am to 10pm (including Public Holidays)
24 hour Emergency Service

In 1999, SOS MEDIKA opened its Bali clinic to provide comprehensive primary healthcare and 24-hours emergency medical services in one of the world’s most popular tourism destinations.

Our services include:

Bali medical clinic


Medical appointments in JakartaWe encourage you to call for an appointment prior to visiting the SOS MEDIKA KLINIK UTAMA. By making an appointment, it will allow us to serve you better and can minimize your waiting time. Some of our specialists practice at specific times on certain days and hence it is necessary to make an appointment beforehand.

Your visit to SOS Medika Klinik

When you come to the clinic for the first time to see a physician, we will ask you to complete a patient registration/history form so that a patient file can be established. If you have a copy of your medical records and routine medicine prescription from your previous doctor, we will gladly add these to your new file.

News and Clinic Special Programs

From time to time SOS Medika organizes special programs to help ensure your family's health and well being:

Influenza Vaccination – Contact our clinic staff and reserve your spot.

For further information, please contact our Sales & Marketing Department at 021-750 5973 or email to marcomm.indonesia@internationalsos.com or jktmkt@internationalsos.com

We trust this information will assist you in making correct choices regarding your health and welfare. However, it is not intended to be a substitute for personalized advice from your medical adviser.

Last updated January 18, 2023